Who Are We?
Nightingale's is a family-run business which has a long-standing reputation for providing high quality services to the independent care sector in Gloucestershire. Nightingale's Home Care is an arm of Nightingale's Care.
We Can Provide:
Home Care Staff
Our home carers are specially selected. They have skills in palliative care, the support of the confused and those with dementia. Their special skill is being able to provide care in a way which is acceptable to the client even in complex situations.
All our staff are highly trained to the Care Quality Commission standards. Supervision of our home care staff is a priority, as by necessity they often work alone. Our Home Care Manager, Deputy Manager and Care Co-ordinator ensure that each member of the home care team is supported and appraised regularly.
At the heart of our care lies flexibility and close liaison with relatives or the commissioner of the care package.
Nightingale's is licensed by the Care Quality Commission.
Home Care Services
Nightingale's Home Care can provide care in your own home from 1 hour to 24 hours a day,provided by experienced, highly trained, dedicated health care assistants. Services that can be provided in the home include:
- Routine daily or scheduled visits
- Personal care
- Accompaniment to appointments
- Respite care
- Post-operative care
- Palliative care
- Escort duties for shopping and social outings
We are happy to discuss particular requirements for complex domiciliary situations including individually assessed 24-hour packages.
Care In The Home The Nightingale Way
Our Aims For Care:
- To care for your loved one the way you would care for them yourself
- To promote independence
- To be respectful of the individual and their need for privacy and dignity
- To provide care of the highest standard and quality
- To provide the help you need when you need it
- To enable you to cope in difficult times
- To support you in your hours of need when it is time to say 'goodbye'
For further details of our Home Care service contact Jane, Wendy or Amy, who will be happy to answer your queries and discuss your needs.
Clinical Consultancy Services
Nightingale's are now able to offer clinical consultancy services to health care professionals working in the residential, community or acute care settings. Our experienced and highly qualified staff are able to provide advice and practical solutions in a wide variety of clinical areas. As with all our services, we aim to provide excellent, affordable specialist advice and consultancy tailored to meet your needs. In complex clinical situations our Clinical Consultant can assess the client, decide upon the optimum solution and create a care plan in close co-operation with care staff. She specialises in tissue viability, dermatology and specialist equipment in the prevention of pressure ulcers and complex wounds. She is happy to visit practitioners and managers in their place of work.
Chris Palmer. MSc., BN., Cert Ed., RGN, DN Dip., PG Dip(Derm)., PG Dip(Res Meth). Chris has considerable experience as an Advanced Practitioner in Tissue Viability within the NHS. She is also a qualified and experienced tutor. She has served as Education Committee chair-person for the Tissue Viability Society, and committee member for the Leg Ulcer Forum and Biosurgery Society. She is chair of the Tissue Interest Group for Avon and Somerset. Chris has a particular interest in research ethics, and until recently was a committee member of the Research Ethics Committee for Gloucestershire. She is regularly a guest speaker at national and local conferences and universities.
Clinical Advice for Specific Patients:
Following a request for advice, a consultant will visit the consultee to establish the exact nature of the problem or need. If you r request is of a specialist nature, then the appropriate consultant will respond. For example, if you request advice regarding a patient with a wound which is not responding to therapy, Chris will contact you. Following the first visit, a quotation of time and cost is usually presented. In close liaison with the consultee, the consultant will assess the situation and decide upon the optimum course of action. A detailed report will then be prepared providing the possible options for managing the situation. If requested, the consultant will assist in the actions detailed in the report. This may entail the provision of training, writing of custom-made documentation or assistance in accessing specialist equipment.
The most commonly undertaken audits are those to assess the condition of equipment with the provision of subsequent advice regarding the purchase of replacements. However, audits can benefit decision making in many areas of management; for example staff knowledge levels and manual handling issues.
Advice for Service Improvement:
Occasionally issues arise which prove to be time-consuming and complex to solve. Our consultants can help you plan the optimum solution. For example, documentation can be formulated in conjunction with staff and managers. This can be followed by training in the use of the new documents, or mentoring. Post-implementation evaluation of success of the strategy is a must to complete the quality cycle.
Due to an ever-increasing workload, Nightingale's is constantly looking for more:
We are able to offer full-time or part-time hours to suit the individual.
Because of the unique diversity of services offered within the Home Care service, we are continually seeking reliable, committed staff who are able to work individual 24-hour shifts or blocks of 24-hour shifts in addition to the more standard hours.
Contact us for more information